You can also try searching your inbox for a confirmation email from you are having trouble accessing your product key, contact Microsoft Support. To get your program code, go to the Home Use Program, select your country/region, enter your work email address, and click Don’t Know Your Program Code? On the next page, click Verify Email. Microsoft Office software is very good, and some of it is free. If you’re in the Home Use Program, you’ll need a program code, not a product key. Excel, Powerpoint, or Outlook, youre on your own. If you are having trouble accessing your product key, contact Microsoft Support. If you misplaced your key before you redeemed it, you may need to purchase a replacement.įind your product key by logging into the MSDN subscriber download site. You will have to revise your application so that it does not use Active-X controls and then it will work properly on both platforms. This is an Apple issue, not Excel or Microsofts. The problem is that the Macintosh does not support Active-X. Microsoft Office for Mac 2011 Service Pack 1 (14.1.0): You can download this update for free from the Microsoft Web Site. The 25 digit product key is on a yellow sticker on the inside of the DVD case. Macros do indeed work properly in Excel 2011 for Mac. If you used the PIN, your product key may have been stored on your account page. If you have not used it, go to and enter your PIN to get your product key. Under Proofing, if your language shows as Installed, youre ready to go. If Office came with a box or card, look on the card or packaging. I bought Office without a DVD at a physical store. Or search your inbox for an email from your Order History page for information on how to contact Support. Go to your Account page and click Digital Content. If you still can’t find your product key, contact the seller to ask for the link or receipt to be resent. Try logging into the site where you purchased Office to check your order details. I usually save the recovered files to another folder after program reopening but unfortunately didnt think of that this time. And Ive recently seen a long list of auto recovered files somewhere on the mac, so I know there is one. If you didn’t get a receipt, check your junk mail folder. I found a folder 'Office 2011 AutoRecovery' on the Mac which is empty. The product key should be in your email receipt. I downloaded Office from an online store. Tip: If your copy of Office came with a PIN instead of a product key, go to and enter your PIN to get your product key.
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